Privacy Policy

Last updated: December 27, 2025

Information We Collect

When you place an order, we collect: name, email, shipping address, phone (optional), and payment info (processed securely by Shopify — we never see your full card details). We also collect browsing data (pages viewed, products clicked) via cookies and analytics tools.

How We Use Your Information

• To process and fulfill your orders
• To send order confirmation and shipping notification emails
• To improve our website and product selection
• To send marketing emails (only if you opt in)

Sharing Your Information

We do not sell your personal information. We share data only with:

• Shopify (our e-commerce platform)
• Shipping carriers (USPS) to deliver your order
• Payment processors to handle transactions

These parties are bound by their own privacy policies.

Cookies

We use cookies to keep your cart, remember preferences, and measure site traffic. You can disable cookies in your browser settings, but some site features may not work correctly.

Marketing Emails

If you opted into our email list, you can unsubscribe at any time by clicking the "Unsubscribe" link in any email. We use industry-standard email service providers and do not share your email address.

Data Retention

We retain order data for as long as necessary to fulfill our legal and business obligations (typically 7 years for tax purposes).

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at support@primedecants.com.

Security

We use industry-standard security measures. All payment transactions are processed over SSL and handled by Shopify's PCI-compliant infrastructure.

Contact

Questions about this policy? Email support@primedecants.com.